The Way British Plush Toy Jellycat Captured the Chinese Market
Stella Huang purchased her first Jellycat brand plush toy during a time of unemployment during the global health crisis. Inspired by an acquaintance's enthusiasm for the British-designed toys, her curiosity was fully ignited upon seeing a unique gingerbread house plushie circulating on a major Chinese social media platform.
Although Christmas isn't traditionally observed in China, being more of a commercial event than a religious festival, the concept of festive cottages resonated with her. "The festival doesn't mean much to me... But I have always loved the sight of those sweet houses," she explains. This led her to eventually request an old friend from her hometown to purchase the item on her behalf.
That acquisition occurred back in 2021, coinciding with Jellycat was about of achieving significant success across China and beyond. "People were jittery, and nobody knew what was going to happen," says Stella, who developed a habit of stroking and hugging her soft toys for comfort throughout that stressful time. Residing in Beijing, which experienced some of the most stringent restrictions globally, she spent extended periods indoors.
Now 32 and working in sales manager in the tourism industry, Stella continues to expand her collection. Her collection has grown to approximately 120 items, with a total a cost of about 36,000 yuan. "At my age, you have many things that you cannot discuss with others... and the problems we face are far more complex than in the past," she notes reflectively. "These soft toys assist me in managing my emotions."
Initially marketed with kids in mind, these soft toys have transformed into an international phenomenon, particularly in China where a somewhat disillusioned youth demographic has been seeking solace in them for comfort and solace.
Understanding the Adult Toy Enthusiasts
Her Gingerbread house toy is part of their "Amuseable" line, a range of toys featuring small faces modelled after commonplace inanimate objects, ranging from bathroom tissue to boiled eggs. These items have become the "breakout products" which "attract a wide younger adult audience" globally, according to industry analysts.
The surge in appeal "could have a connection to wanting to feel companiable," suggest cultural commentators. It is difficult to ascertain whether the introduction of the now-iconic series in 2018 was an intentional move to target the young adult market, toy manufacturers are under pressure to need to find new markets due to falling fertility rates in many parts of the world.
The brand entered the Chinese market back in 2015. Having laid significant "groundwork", the toy maker was able to tap into "the tone during Covid"—a time when people sought comfort amid widespread uncertainty—capitalizing on its early momentum in the country, as explained by business consultants.
Jellycat's popularity was also boosted through creative temporary events. These retail events sometimes offered a selection of limited-edition "culinary" themed items. Many enthusiasts would film themselves interacting and share the videos on social platforms.
Adaptation to local tastes has also been a core strategy. As an example, fans were able to buy plush interpretations of classic UK dishes such as fish, chips and mushy peas at a pop-up overseas. Conversely, items like teacup and teapot toys were sold at special outlets in Chinese metropolises last year.
Last year, the British company's sales reportedly rose significantly to reach an impressive sum. During that period, sales of an estimated $117 million worth of its products to Chinese consumers on leading online marketplaces, per research data.
This growth mirrors a broader surge within China's collectable-toy sector driven by adult consumers seeking emotional comfort and connection. Overall sales from collectible items nationally are expected to top 110 billion yuan this year, according to a recent analysis.
The runaway success of brands like Labubu, elf-inspired figures from Chinese toy maker Pop Mart, underscores the country's increasing appetite towards collectable toys. This "adult-child" phenomenon isn't unique to China; young adults worldwide are increasingly question "traditional notions of what it means to be an adult," observe cultural experts.
Particularly, items like the eggplant plushie—nicknamed "the boss" in China—have spawned a wave of memes, where users sharing frustrations regarding the pressures of adulthood. On social media, the "eggplant boss" tag serves as a platform where people sketch various emotive faces on their toy, depicting it in different states enjoying a drink to forcing a smile.
For example, a marketing professional from Hong Kong, Wendy Hui, modified her eggplant Amuseable by drawing dark circles under its eyes and placing spectacles on it. She then shared an image on a social platform with the caption: "The mood of employees at the start of the week." "I kept working at home even during my days off," the 30-something says. "I merely intended to convey the level of exhaustion I felt."
Thus, Jellycat has become an unexpected, whimsical channel for young Chinese to voice their grievances over a slowing economy, where dedicated effort doesn't always guarantee comparable rewards. Amid strict online censorship, the internet have become an important, perhaps the primary, space for these types of discussions.
Its frequent launches of limited-edition designs coupled with the retirement of older designs—an approach sometimes referred to as "hunger marketing" in China—has also fueled {